31
2023
-
10
We Fully Committed to Meet Customers’ Demand
Classification:
[Summary Description]
At 19:00 on 31st October 2023, Shanghai Leader received emergency request for help, which is from the customer: Zhongke Refining & Chemical Company. According to the market demand, they needed to urgently adjust the production plan, switch the product grades in the production unit. The catalyst was in pressing need of the factory.
The customer's needs are the urgent call to action. Ensuring production and supply admits of no delay. Shanghai Leader started the contingency plan to ensure the supply at the first time. Business departments made efficient cooperation and promptly response to supplying high-quality catalysts. The Material Supply Department contacted the logistic suppliers urgently, integrating and coordinating the production plan and inventory management. The Production and Operation Department adjusted the product scheduling and loading plan overnights. The Technology and Quality Department added the night-time inspection tasks. At 7:00 on 1st, November, it only took 12 hours to complete the loading, inspection and delivery, completing the emergency supply task successfully.
The top-notch service for thousands of times, the actual test is the key! Shanghai Leader will always keep close to the market demand, taking care to what customers urge for, provide customers with high quality and efficient services, empowering the upstream and downstream industry chain with the 'Leader Speed' to achieve an accelerated high-quality development.
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